Kenya Forest Service is a state corporation mandated with Forest Conservation and Management Act (FCMA), 2016. The state corporation is looking to recruit 2 Customer Care Assistants at Kenya Forest Service for the advertised positions. The position has the following qualifications, requirements, duties and how to apply for the position. The Customer Care Assistant at Kenya Forest Service has the job reference number KFS/CCA/2024 with job grade 11.
Entry Requirements for Customer Care Assistant
Before applying for the above position, make sure that you have the following: –
- Certificate in public relations and customer care, hospitality management customer service from a recognized institution
- Proficiency in Computer applications
- Fulfils the requirements of chapter 6 of the constitution
Duties and responsibilities
An officer appointed to the position of Customer Care Assistant at Kenya Forest Service will be required to undertake the following duties and responsibilities. This will also include any other tasks as assigned by superiros.
- Record and confirm appointments.
- Record visitor’s personal details.
- Sort officials and invited guests name tags.
- Keep custody of visitors’ identification documents.
- Receive, direct and guide visitors to designated areas and offices.
- Issuing visitors passes and badges.
- Track visitors’ movements.
- Make seating arrangements
- Tag VIP seats during corporate functions.
- Mentoring and coaching
- Promote public values and principles
Key Competencies and Skills
- Good Communication Skills
- Basic IT literacy
- Organization skills
- Fluency in English language
- Interpersonal skills
An officer at this level shall report to a senior officer
How to Apply for the Customer Care Assistant Position at KFS
Application for this position is done online through the KFS recruitment portal. All the jobs that are available and open for application KFS are listed on this portal. Identify the position that you qualify and click on Apply. For this position access the link to the Customer Care Assistant directly.
If you do not have an account, make sure you create one, and fill in the personal details and other information requested. Also, attach the required documents and submit your application.
The deadline for application for the KFS jobs is 1st July 2024. You can also check out other KFS jobs here
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