How to do Motor Vehicle Copy of Records Search on eCitizen

Motor Vehicle Search or Motor Vehicle Copy of Records is the document that one gets when they query for vehicle information from NTSA. Motor Vehicle Search is important when a person is intending to purchase a vehicle and wants to confirm the vehicle Details against the Logbook. It is also used in a court law as security for releasing someone on bond. Or if the vehicle has been involved in an accident and so many other uses.

Introduction of NTSA services on eCitizen brought about many changes and also changed slightly these documents. The current motor vehicle search copy of records document is different from the one that was done on TIMS. The motor vehicle search is usually charged at Kshs. 550 payable through eCitizen.

Requirements to do Motor Vehicle Copy of Records Search on eCitizen

To do a copy of records search, there are requirements you need to have. Apart from that, you also need to be logged into an eCitizen account to be able to perform the said service.

• An active eCitizen account to access the NTSA Portal on eCitizen
• The vehicle registration number or chassis number
• Motor vehicle search application fees – Kes. 550
• An active and stable internet connection

Searching for the wrong vehicle registration will still give the records if the number exists. So it is prudent that one makes sure the number is correct to avoid paying twice for the service that would have been done only once.

How to do Motor Vehicle Copy of Records Search on eCitizen

The same motor vehicle search is not the motor vehicle copy of records. It displays the vehicle Details as held by the National Transport and Safety Authority. The procedure is easy to follow for anyone. It does not need rocket science to perform a vehicle copy of records search. Use the procedure outlined below to do the vehicle search.

• Open your mobile or PC browser
• In the browser visit the eCitizen website i.e. https://accounts.ecitizen.go.ke
• Click on Login and key in your ID number or email and the eCitizen Password and login with the OTP generated to your phone or email.
• Once logged in, located the National Transport and Safety Authority (NTSA) New portal or simply click on https://serviceportal.ntsa.go.ke and authorize to access the portal via eCitizen
• On the NTSA Portal on eCitizen, click on Services and locate the Copy of Records button and click Apply
• Enter the vehicle registration number or chassis number the click on Search
• The next fields will display the registration number and the chassis number. Click on submit and you will be redirected to the Payments page. Pay the Kes. 550 and click on Complete. Download the Motor Vehicle Copy of Records.