KCB M-BENKI is the new unique bank account from KCB that lets you have the best mobile banking experience in Kenya. Open an M-Benki account, earn interest, get a loan, transfer money directly to your bank account, and much more, all from your mobile phone. It is easy to open the account as you only need your ID number and a loaded M-PESA account. By the end of this article, you will learn how to open KCB M-BENKI account for free.
How to open KCB M-BENKI Account
You need a KCB Bank account and you’re far from the KCB Bank Branch? Well, worry no more. You can directly open your KCB M-banking account directly from your phone. The procedure is outlined below.
- Go to the M-PESA menu on your phone
- Select Lipa na M-PESA option
- Choose Paybill and enter the KCB Bank Paybill number 522522
- Under Account, type ID(No Space) and your National ID Number e.g. ID12345678 where 12345678 is your ID number
- Enter the amount to deposit
- Key in your M-PESA PIN.
- You will receive two SMSs, one with your KCB M-BENKI Account number and the other with your temporary One Time PIN (OTP).
- You must change to a 4-digit PIN immediately. Always keep your PIN secret and never share it with anybody.
How do I deposit and withdraw cash with a KCB M-Benki Account?
- Deposit at any KCB Mtaani Agent for free.
- Withdraw at any KCB Mtaani Agent (Charges apply).
- Deposit from your M-PESA to your M-Benki account. Using the procedure shared here by Nangmak Media.
In case of any issues be sure to get in touch with Kenya Commercial Bank (KCB Bank) using the following channels: –
KCB Bank Contact Centre
To get in touch with the KCB Contact Centre, be sure to use the following contacts to get in touch in case you need some help.
+254711087000
+254732187000
+254202287001
For those who like WhatsApp, you can chat with them via the following WhatsApp line: +254711087087
If you have any card issues for both prepaid and credit cards, contact Card Support through: +254711087222
KCB Bank E-mail Address
You can use the e-mail to write directly to KCB Bank using contactcentre@kcbgroup.com
For SMS, directly SMS them using the SMS shortcode: 22522
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[…] KCB Mobile Banking comes with lots of features that can directly be done with the help of a mobile phone. You do not need to visit the bank to access or borrow KCB Mobile loan. You can just use the KCB USSD code *522# or use the KCB App to perform the loan borrowing. These services can be done directly using your phone as you only need to have activated mobile banking. If you wish to also operate a KCB M-BENKI account we have a procedure outlined in this link How to open KCB M-BENKI Account. […]