Kenya Revenue Authority is the authorized authority to collect taxes on behalf of the Kenyan government. Nearly everything in Kenya including opening a bank account requires a kra pin. What if you had a KRA pin but lost it or misplaced the KRA pin copy? In this article, we share a procedure and ways on how to retrieve a lost kra pin. To note, all the steps outlined here require to be avast on knowledge of using either a smartphone or PC. KRA PIN is usually registered with an active email that is functional. A copy of the PIN certificate is sent to the email registered.
Additionally, Kenyans usually submit their income returns yearly between January and June of the following year. For instance for at the moment the 2023 returns are being done until June 2024. But how do you file if you do not know your kra PIN? Sit back and relax as we show you how to retrieve a kra pin that you’ve lost using the following 3 steps.
Retrieving KRA PIN via Email Registered
Like mentioned earlier, kra pin is usually sent to the email upon registration. This process applies to those who still have access and know the email registered with their kra PIN.
All you need to do is login to the email registered with kra and search for KRA. You may be surprised that the copy of the KRA PIN certificate is still in your email. You can print it out and also be able to access the kra itax portal.
How to retrieve Lost KRA PIN with only the ID Number Online
KRA has a self-care or self-service portal. This portal allows individuals to submit requests to kra which are then worked on within a few hours to some days. This procedure requires you to have a colored copy of your ID both front and back. Make sure you scan the ID as you will be required to send it to Kra.
On the kra self care portal create an account and ask your question make sure you include your ID copy and you can also use it to change the email on your kra.
You can as well use the chat with Us option available in the kra self-service portal and be attended to directly.
You can also retrieve your lost kra pin using the email option. Simply scan your ID and email it plus the request you wish to callcentre@kra.go.ke or give kra a call
How to retrieve KRA PIN via the Office
If the Kenya Revenue Revenue Authority offices are near, you can visit the offices with your original ID. Once you have the ID just go directly to an attendant and explain yourself.
Also, make sure you have a functional email just in case the email on your kra is not functional.
If you have any problems retrieving your kra pin or wish to file your kra returns, you can contact us to do it for you.
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