Safaricom is the most popular mobile money service provider in Kenya. The company operates M-PESA a mobile money platform that has grown and even crossed the borders. The company’s M-PESA charges customers for the use of the service to make some profit for themselves and also pay the agents. This article outlines Safaricom M-PESA transaction charges for the year 2024. You can also check out the Safaricom Home Fibre charges here.
Safaricom M-PESA Transaction Charges 2024
These are charges that a customer incurs depending on the amount of transaction and the transaction type i.e. sending or withdrawing.
| TRANSACTION RANGE (KSHS) | TRANSACTION TYPE AND CUSTOMER CHARGES (KSHS) | ||||
| MIN | MAX | TRANSFER TO M-PESA USERS, POCHI LA BIASHARA AND BUSINESS TILL TO CUSTOMER | TRANSFER TO OTHER MOBILE MONEY USERS | TO UNREGIS TERED USERS | WITHD RAW FROM AGENT |
| 1 | 49 | Free | Free | N/A | N/A |
| 50 | 100 | Free | Free | N/A | 11 |
| 101 | 500 | 7 | 7 | 47 | 29 |
| 501 | 1,000 | 13 | 13 | 51 | 29 |
| 1,001 | 1,500 | 23 | 23 | 61 | 29 |
| 1,501 | 2,500 | 33 | 33 | 76 | 29 |
| 2,501 | 3,500 | 53 | 53 | 115 | 52 |
| 3,501 | 5,000 | 57 | 57 | 139 | 69 |
| 5,001 | 7,500 | 78 | 78 | 171 | 87 |
| 7,501 | 10,000 | 90 | 90 | 211 | 115 |
| 10,001 | 15,000 | 100 | 100 | 273 | 167 |
| 15,001 | 20,000 | 105 | 105 | 296 | 185 |
| 20,001 | 35,000 | 108 | 108 | 318 | 197 |
| 35,001 | 50,000 | 108 | 108 | 318 | 278 |
| 50,001 | 250,000 | 108 | 108 | 318 | 309 |
Other Safaricom M-PESA Transaction Charges
Below are M-PESA ATM withdrawal charges for those who wish to withdraw using the ATM option on the M-PESA menu.
| ATM Withdrawal Tariff | ||
| Min | Max | Kshs |
| 200 | 2500 | 35 |
| 2501 | 5000 | 69 |
| 5001 | 10000 | 115 |
| 10001 | 35000 | 203 |
| OTHER TRANSACTIONS | KSHS |
| All Deposits | FREE |
| M-PESA Registration | FREE |
| Buying Airtime through M-PESA | FREE |
| M-PESA Balance Enquiry | FREE |
| Change M-PESA PIN | FREE |
Note:
- Maximum Account Balance is Kshs.500,000
- Maximum daily transaction value is Kshs.500,000
- Maximum amount per transaction is Kshs.250,000
- The minimum amount you can withdraw at an M-PESA Agent is Kshs.50
- To initiate M-PESA person to person self-reversal, send the transaction confirmation to 456
- To be able to transact, your Safaricom line and M-PESA account must be active.
- One can deposit funds only into M-PESA account registered under their own identification document (ID). Depositing directly into third party accounts is not allowed.
- You will earn Bonga Points from the M-PESA fee charged when you transact.
- To transact at any M-PESA agent outlet, you will be required to produce your original identification document with which the M-PESA was registered, i.e., National ID or Kenyan Passport
- Dial *334# to view application charges or use M-PESA cost calculator on My Safaricom App
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