Regional Manager (MG4) at National Social Security Fund

NSSF is looking to recruit 6 Regional Managers (MG4) to fill up the positions at the Fund. These are among the 336 advertised by the organization. In this article, you will learn the responsibilities, deadlines, and requirements for the position.

The Regional Manager (MG4) will be reporting to the Manager, Registration & Compliance he/she will be the overall overseer and coordinator of the Branch network within a particular Region. The job holder will oversee the work of Branch Managers in the region to ensure compliance.

Key Responsibilities

The Regional Manager (MG4) is responsible for handling the following tasks and others as may be assigned: –

• Oversee branch compliance activities; monitors and evaluates branch performance;
  Ensure follow-up on customer enquiries and complaints;
• Oversee preparation of periodic departmental and field operation reports as well as inter-departmental and external correspondences
• Schedule and attend compliance visits to branch within the Region’s jurisdiction
• Plan, organize and implement Regional meetings for performance review, marketing, employers, relationship management, and staff meeting
• Set and cascade performance targets to the Branches to enable the Fund meet her corporate strategic objectives
• Coordinate budget planning, preparation, and implementation for the regional office and across the respective Region;
• Develop and implement strategies, initiatives, and innovations for business growth across the Region
• Organize and conduct stakeholder’s meetings/ open days for compliance and member education;
• Ensure safe custody of Fund assets throughout the Region;
• Ensures a safe and clean working environment within the Region;
• Coordinate the CSR activities within the Region;
• Oversee compliance activities such as prosecution and member education drives within the Region.
• Carry out quality assurance audits in the field offices;
• Undertake/participate in the implementation of regional projects/committees and update the Registration and Collections Manager;
• Carry out performance analysis and document reviews for target setting; and
• Review Key Performance Indicators, and targets in conjunction with Branch and Regional offices.

Job Requirements/Qualifications (Regional Manager)

• Bachelor’s Degree in the following disciplines: Social Sciences, Business
  Administration, Law, Public Relations, Marketing, or related field from a recognized
  institution;
• Master’s Degree in any of the following disciplines: Social Sciences, Business
  Administration, Law, Public Relations, Marketing, or related field from a recognized institution is an added advantage;
• Professional qualification in any of the following disciplines: Social Sciences, Business Administration, Law, Public Relations, Marketing, or a related field from a recognized institution
• Ten (10) years of relevant cumulative work experience, three (3) in a supervisory position;
• Membership to a relevant and accredited professional body and in good standing;
• Management course from a recognized institution; and
• Proficiency in computer applications

How to Apply for Regional Manager (MG4) at NSSF

To apply please, apply by sending a cover letter, Curriculum Vitae, and copies of certificates/testimonials by hand/courier. The documents MUST be in an envelope clearly marked indicating the position applied for. You can drop the application to the Mail Office, Social Security House, Bishops Road, Block ‘A’ Western Wing, Ground Floor by Monday, 11th December 2023 at 5.00 p.m.

All letters addressed to:

The Managing Trustee/CEO
National Social Security Fund
P.O. Box 30599-00100
NAIROBI

The deadline for application is 11th December 2023 at 5.00 pm.